- Log in to the admin console: Log in to the admin console using the administrator account.
- Navigate to admin account management: Select Admin Account Management from the navigation menu.
- Select 2FA reset: In the admin account list table, locate the 2FA Reset column. Select Reset for the admin account you want to reset 2FA for.
For your own account, you can renew the 2FA by selecting the logged-in admin account name on the right side of the header.
- Approve 2FA reset and renewal: In the final confirmation message for resetting and renewing the admin account's 2FA, select Confirm. If you are renewing your own 2FA, the 2FA setup screen will be displayed.
Input field Input rules OTP code verification 3 to 10 characters, numbers only.
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