Unlocking an admin account

If an administrator fails to log into the admin web UI a certain number of times, the account will be locked. (During the lock period, logging into the admin web UI will not be possible.)

For locked accounts, a "Unlock" link will appear on the detailed information page of the account in the Admin menu.

When an account is locked, you can either:

  • Select the "Unlock" menu option.
  • Wait for the lock period to expire.

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