Restting an admin 2FA

To reset the two-factor authentication method for a specific administrator:

  • Navigate to the Admin page and click the Name of the administrator you want to edit.
  • On the administrator’s detailed information page, click the Reset button at the bottom of the page.
  • Clicking the Reset button opens the two-factor authentication reset screen.
  • On this screen, click the Reset Two-Factor Authentication button to reset the two-factor authentication method for this account.

If the administrator logs into the admin web UI or client program with the account whose two-factor authentication method has been reset, a QR code will appear, allowing them to re-register their two-factor authentication method.

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