The user mobile app only allows login with the user account.
- Installing and running the FilingBox GIGA app: Install and run the FilingBox GIGA app on your smartphone.
Note
The app only works in a private network environment. If the smartphone is not connected to Wi-Fi, a notification screen will appear stating that Wi-Fi connection is required, and the process cannot proceed. The app will function properly only if all requested permissions for the smartphone's operating system are granted.
- Server Search: Click Search on the login screen. The server will be detected if it is on the same network.
Note
Server information will be displayed after the search reaches 100%. If you know the IP address, you can enter it manually to search.
- Server selection: Select the searched server. The server name and IP address will be displayed above the ID and password input fields.
- Login with user account: Enter the user ID and password to log in.
Note
If the account was created by the administrator for the first time or the password has been reset, a screen to set a new password will appear. You cannot log in until the new password is set.
- Use Biometric Authentication: If the smartphone has biometric authentication set up, it will prompt you to confirm whether to use biometric authentication as an alternative.
Important
When the password is changed to a new one after enabling biometric authentication, you must deactivate and then reactivate biometric authentication for it to work properly with the new password.