- Check if the IP address and MAC address of the device attempting to log in are correctly registered in the admin web UI. ('Devices > View device list' reference)
- Check if the account attempting to log in is registered in the admin web UI. ('Admins > Viewing the admin list' reference)
- Check if the device attempting to log in and the account used for login are correctly linked in the admin web UI. ('Device > Link Device and Admin (Add)' reference)
- Verify that the hash information for the version of the FilingBox MEGA2 v2 Windows/Linux Client installed on the device attempting to log in is correctly registered. ('Settings > Client (Register)' reference)
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