Software update and maintenance policy
Purpose and Scope:
- This policy governs the release of software updates for "FilingBox Home," ensuring the delivery of new features, bug fixes, and security improvements to our users.
- When new features are developed, they are integrated into "FilingBox Home" to enhance functionality and user experience. These updates are scheduled and communicated in advance.
- Regular updates are released to address known bugs and issues. Our commitment to quality and user satisfaction drives the prompt resolution of these bugs.
- In line with our vulnerability disclosure program, security updates are issued in response to identified vulnerabilities. These updates are treated with the highest priority to maintain the security and integrity of our system.
- Updates are released on a regular basis. Feature updates and bug fixes follow a planned schedule, while security updates are issued as needed based on vulnerability assessments.
Notification and Availability:
- Users are notified of available updates through the "FilingBox Home Update" interface, email alerts, and announcements on our website. Detailed release notes accompany each update, outlining the changes and improvements.
Manual Update Feature:
- "FilingBox Home" incorporates a manual update feature, designed for straightforward and user-guided installation of updates. This approach empowers users to initiate and apply updates at their convenience, ensuring they stay in control of the update process.
- Users are encouraged to install updates promptly to benefit from the latest features, bug fixes, and security enhancements. Keeping the software up to date is crucial for optimal performance and security.
Support for Older Versions:
- While we encourage updating to the latest version, we provide limited support for older versions of "FilingBox Home." Users are urged to update to the latest version for full support and functionality.
- Our update policy is subject to ongoing review and improvement to adapt to technological advancements and user feedback.
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