Purpose and Scope:
- The program focuses on identifying, managing, and rectifying vulnerabilities in "FilingBox Home" to ensure its security and reliability.
- Vulnerabilities can be reported through our Help Center, where a dedicated section and ticketing system are in place for streamlined reporting and tracking.
Acknowledgement and Response:
- Reports receive an automatic acknowledgement upon submission. Our security team evaluates each report, providing updates through the ticketing system.
- We maintain strict confidentiality of reports and offer anonymity for those who wish to not disclose their identity.
Assessment and Remediation:
- Each report is assessed based on its severity, with prioritized remediation strategies. Progress updates are shared with the reporter through the ticketing system.
- Post-remediation, a coordinated disclosure is made, balancing the need to inform users while respecting the reporter’s preferences.
Review and Update:
- Regularly reviewed and updated to stay aligned with evolving cybersecurity landscapes.